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Grano Coffee's success lies in the ambiance of the coffee shop,
it's service and it's coffee. To ensure that the same qualities are
reflected in all our franchise shops, we have developed a support
program which ensures that Grano Coffee's philosophizes are
adequately inculcated to all new franchises.
The support program is designed to provide assistance every step of
the way: right from acceptance as a Grano Coffee franchise to
inauguration and then operation for the shop in keeping with Grano
Coffee's standards.
Pre-opening support:
You can expect to receive support from us starting right from the
time your application is approved as a Grano Coffee franchise.
Areas where you will receive support include:
 A
Preparation Program designed specially to prepare you to open your
shop and operate it according to Grano Coffee's high standards.
This two-week program will be conducted at the Grano Coffee
headoffice .
Your
local Progress Agent will work closely with you to help you select
the best possible location for your Grano Coffee shop.
Grano
Coffee's distinctive decor is one of major attributes of it's
general ambiance. We will provide you with the basic layout and
design for your Grano Coffee shop, saving you the time and expense
of hiring your own designers.
Grano
headoffice will assist you in locating and ordering the best
quality, fresh-roasted Arabica beans from suppliers closest to you.
We will also help you secure other equipment necessary for brewing
the perfect cup of coffee every time.
Post-opening support:
The support you received during the process of securing a
franchise deal with Grano Coffee and opening your shop will
continue once your shop has started operating.
A
comprehensive operations manual will provide you with an
easy-accessible database to help you with all aspects of operating
your Grano Coffee shop successfully.
Your
regional Progress Agent will continue to support you in any
post-opening matter that you might require assistance for.
A
coordinator at the Grano Coffee headoffice will always be available
to provide you any additional support or information you might
need.
At
Grano coffee, we are constantly working to make our coffee and our
service better. In keeping with this, you will - as a franchise -
receive newsletters and correspondence from the Grano headoffice
keeping you abreast of our latest efforts to improve.
As a Grano Coffee franchise, you can look forward to being part of
a team where you get support whenever you need it. We are always
there to help you spread Grano Coffee's reputation as the best
place to have the best coffee! |
